Effective Date: 20 Jan 2025
These Terms and Conditions (“Agreement”) govern your access to and use of the website globalaxisvisa.com (“Website”) and the visa consultancy and related services provided by Global Axis Visa Consultancy Service Ltd (“we”, “us”, “our”, “Company”). By accessing the Website and/or using our services, you agree to be bound by this Agreement, our Privacy Policy, and any other terms incorporated by reference.
1. Definitions
Client, you, or your means any natural person or legal entity that accesses the Website, requests a consultation, or engages the Company’s services.
Services refers to the visa application assistance and ancillary services offered by the Company, including but not limited to consultation, application processing, accommodation assistance, travel guidance, employment support, and related services as described on the Services page.
Content includes all material on the Website, including text, graphics, images, and information relating to Services.
2. Scope and Acceptance
a. This Agreement applies to all Services provided by the Company.
b. By submitting an inquiry, booking an appointment, or contracting for Services, you expressly accept these Terms and Conditions. If you do not agree to any part of this Agreement, do not use the Website or engage our Services.
3. Services and Deliverables
a. The Company provides visa consultation, document preparation assistance, application submission support, visa tracking information, and additional support services as listed on the Services page.
b. The Company does not guarantee visa approval. Visa issuance is at the sole discretion of the relevant government authorities.
c. Service descriptions are provided for guidance only and may be updated by the Company at its discretion.
4. Client Obligations
a. You agree to provide accurate, complete, and timely information necessary for the provision of Services.
b. You are responsible for responding to requests for additional documents or information required by visa authorities.
c. You agree to comply with all instructions provided by the Company and relevant authorities.
d. The Company is not liable for delays or denial of visa applications resulting from erroneous, incomplete, or misrepresented information provided by you.
5. Fees, Payment, and Refunds
a. Fees for Services will be communicated prior to engagement and are due in accordance with the Company’s instructions.
b. Payment methods and terms will be specified at the time of booking.
c. All fees are non-refundable unless otherwise agreed in writing. The Company may refuse or discontinue Services if payment obligations are not met.
6. Intellectual Property
All Content on the Website, including logos, text, images, and design, is the property of the Company or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or distribute Content without express written permission.
7. Privacy and Data Protection
Your use of the Website and engagement with the Company is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Website or Services, you consent to the collection and use of your personal information as described in the Privacy Policy.
8. Limitation of Liability
a. To the fullest extent permitted by law, the Company and its affiliates, officers, agents, and employees will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of the Website or Services.
b. The Company’s total liability for any claim arising out of or in connection with these Terms will not exceed the total amount paid by you for the Services giving rise to the claim.
9. Third-Party Links and Partners
The Website may contain links to third-party websites or resources. The Company does not endorse or assume responsibility for the content or practices of third parties. Your interactions with such third parties are solely between you and the third party.
10. Modifications
The Company reserves the right to modify or update this Agreement at any time. Updated terms will be posted on the Website with a revised effective date. Continued use of the Website or Services after changes constitutes acceptance of the updated terms.
11. Governing Law
This Agreement is governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or relating to this Agreement will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. Contact Information
If you have questions about these Terms and Conditions, contact:
Global Axis Visa Consultancy Service Ltd
Email: [email protected]
Phone: 0800 785 7850
Address: Spaces, Ealing W13, London, United Kingdom